Human Virtual Assistant and Call Answering Services for Growing Businesses

Call Answering Service

Allow us to efficiently manage your business calls, ensuring you stay connected with your customers and never miss a call.

Virtual Assistant Services

Allow us to efficiently manage your day-to-day business tasks. Leaving you free to grow your business.

Whilst most of our administration work can be conducted on a virtual platform, we have the facility to work from your office should your business require this service.

Female plumber fixing pipes with a tablet in her hand

Benefits of a Professional Virtual Assistant

  • PAYG or monthly packages
  • Alleviate the stress of answering your calls
  • Have your admin tasks completed efficiently
  • Reduced overhead costs
  • No desk costs
  • No PC and phone costs
  • No holiday, sick, pension costs
  • No agency fees
  • No productivity lost due to sickness and holiday.
AFJ Associates | Karen Crowhurst & Kerry Hopwood

About AJF Associates

AFJ Associates specialises in call answering and virtual assistant services, providing tailored and cost-effective admin support. With over 50 years of combined experience, our dedicated team ensures seamless business operations. Whether you need ad hoc support or a complete restructuring of administration systems, we’ve got you covered. Our flexible solutions cater to one-off projects or regular tasks, empowering your business growth.

Partner with AFJ Associates for efficient call handling and streamlined administrative processes.

Guides and Advice

Why Trades Businesses Lose Work Because They Miss Calls
Why Trades Businesses Lose Work Because They Miss Calls

Why Trades Businesses Lose Work Because They Miss Calls For most trades businesses, the phone is the main source of new work. Customers rarely fill in long forms or wait for email replies. When they need a plumber, electrician or builder, they pick up the phone. That...

Why Professional Call Handling Improves Conversion Rates
Why Professional Call Handling Improves Conversion Rates

Why Professional Call Handling Improves Conversion Rates Most businesses focus on generating more enquiries. They invest in marketing, improve their website, and work on visibility. But there is a critical step many overlook. What happens after the phone rings....

7 Signs Your Inbox Is Out of Control and Costing You Business
7 Signs Your Inbox Is Out of Control and Costing You Business

7 Signs Your Inbox Is Out of Control and Costing You Business Most business owners do not realise their inbox is a problem. It feels like part of the job. You check emails between tasks, reply when you can, and try to stay on top of things. But over time, email...

Contact us for a free 30-minute discovery call, and learn more about how we can help your business thrive.