Call Answering Service for Small Businesses
Why choose AFJ Associates for your call answering services?
Did you know that, on average, businesses miss 1 in every 3 calls, that’s a third of your potential revenue going unanswered!
Utilising our call answering service, not only helps increase the efficiency of your business, but also frees up time and resources, so why not let us handle your calls while you handle your business!
The saying “people buy from people” couldn’t be more apt when it comes to answering calls. So, whether you are a small business that requires full time support or a large organisation that needs help with overflow calls, our friendly team will answer your calls promptly and professionally on every occasion.
Key features of our call answering service
Professional call handling by experienced staff
Customisable scripts to match your business tone
Instant message notifications via email or SMS
Call screening and forwarding options
Benefits of business Phone Answering Services
Our phone answering service offers numerous benefits, such as improved customer service, increased efficiency, and reduced workload for you and your staff.
By outsourcing your call handling to us, you can focus on growing your business while we take care of your calls.
Monthly Call Answering plans for small business owners
- Company name
- Name of contact
- Telephone number
- Email address
- Brief message
- Detailed message taking
- Call forwarding
- Call screening
- Customer call back
- Inputting caller details onto your system
- Liaising directly with members of your team
- Relay responses to customers
- Booking/Confirming/Re-scheduling appointments & meetings
- Contact enquiries that come into your mailbox
- Answer questions about your products or services
No Commitment Needed Enjoy the freedom of pay as you go…
- Caller's name
- Caller's number
- Brief message
Businesses Types of business we work with
Small Businesses
Surveyors
Lawyers
Property Developers
Mortgage Brokers
Mobile Mechanic
Scaffolding Contractors
Questions? Thinking about outsourcing your business calls to an answering service?
We understand that trusting someone else to manage your calls can feel like a big step. Our team is here to provide clarity and ensure your business communication runs seamlessly. To help ease any concerns, here are some of the most common questions we receive from business owners like you…
How does call answering service work?
Our service works by routing your business calls to our operators. They answer the call according to your specific instructions, take messages, and forward them to you via email or SMS.
Can I customise the way my calls are handled?
Absolutely! We offer customisable scripts and call handling options to ensure that the service matches your business’ tone and requirements. You can decide how calls should be answered, what information should be taken, and how messages should be delivered.
How much does the service cost?
How do I set up the service?
What industries do you serve?
What is the difference between a voicemail and an answering service?
Focus on Your Business, Not Your Calls!
Arrange a free 30-minute discovery call, and learn more about how we can help your business thrive.