Call Answering Services For Surveyors

Architect looking at plans on a building site

Why your surveying firm needs a call answering service

As a surveyor, maintaining constant communication with your clients can be challenging. Whether you’re a solopreneur juggling multiple clients, or you’re handling on-site surveys, answering every call promptly is nearly impossible.

Missed calls often mean missed business opportunities. That’s where our call answering services step in, ensuring that you never miss a potential client enquiry, no matter how busy you are.

Surveyors can prevent lost revenue by outsourcing their call answering

Every missed call is a missed opportunity. Studies have shown that about 80% of callers will not leave a voicemail if their call goes unanswered, and nearly 85% of them will not call back. For surveyors, this can lead to lost revenue and frustrated clients. By outsourcing your call management, you allow a dedicated team to handle routine inquiries, schedule appointments, and relay urgent messages.

This frees up your time, allowing you to focus on core tasks such as surveying properties, conducting valuations, and providing expert advice to your clients, without interruptions.

Architect on construction site

Advantages of outsourcing call handling for surveyors

Outsourcing your call answering needs has several benefits, particularly for small surveying businesses.

These benefits are particularly relevant to surveyors who might not have the budget or workload for a full-time receptionist.

  • Time Savings: Spend less time answering routine calls and more time conducting surveys and building your business.
  • Cost Efficiency: Hiring an in-house receptionist can be expensive. A call answering service provides a more cost-effective solution while maintaining high levels of professionalism.
  • Improved Customer Service: Professional call handlers can answer calls promptly, ensuring no customer is left waiting or unattended.

Questions? Thinking about outsourcing your surveying firms calls to an answering service?

We understand that trusting someone else to manage your calls can feel like a big step. Our team is here to provide clarity and ensure your business communication runs seamlessly. To help ease any concerns, here are some of the most common questions we receive from business owners like you…

How does call answering service work?

Our service works by routing your business calls to our operators. They answer the call according to your specific instructions, take messages, and forward them to you via email or SMS.

Can I customise the way my calls are handled?

Absolutely! We offer customisable scripts and call handling options to ensure that the service matches your business’ tone and requirements. You can decide how calls should be answered, what information should be taken, and how messages should be delivered.

How much does the service cost?

We offer various pricing plans tailored to suit small businesses and sole traders. Pricing depends on factors like call volume and the level of customisation you require. Contact us for a quote tailored to your needs.

How do I set up the service?

Setting up our call answering service is simple. After an initial consultation to understand your needs, we’ll get everything ready for you. Once your account is set up, our team will start answering calls according to your instructions.

What industries do you serve?

We provide call answering services for a wide range of industries, including trades professionals, business services, healthcare providers, and more. Our service is flexible and can be tailored to meet the specific needs of your industry.
What is the difference between a voicemail and an answering service?
Voicemail is a recorded message that callers leave when you are unavailable to answer the phone. An answering service, like ours, provides a live person to answer calls on your behalf. This personal touch can enhance customer satisfaction and improve your business’s professionalism.

Focus on Your Business, Not Your Calls!

Arrange a free 30-minute discovery call, and learn more about how we can help your business thrive.

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