Business Call Answering
Why Use Call Answering
Utilising our call answering service, not only helps increase the efficiency of your business, but also frees up time and resources, so why not let us handle your calls while you handle your business!
The saying “people buy from people” couldn’t be more apt when it comes to answering calls. So, whether you are a small business that requires full time support or a large organisation that needs help with overflow calls, our friendly team will answer your calls promptly and professionally on every occasion.
Our Call Answering Packages
Pay As You Go
£25+vat Per Month for up to 5 Calls
Our PAYG service is great for those with a low call volume, or for those that just need their calls answered at certain times, for example when travelling or in a meeting. Our professional receptionist will provide you with;
Caller’s name | Caller’s number | Brief message
Bronze Package
From £65+vat Per Month
Our basic service includes a dedicated phone line where calls are answered by a professional receptionist, who will text or email you up to five pieces of information, so you can return the call:
Company name | Name of contact | Telephone number | Email address | Brief message
Silver Package
From £120+vat Per Month
This includes all features of our bronze service but with the addition of:
Detailed message taking | Call forwarding | Call screening | Customer call back
Gold Package
From £195+vat Per Month
This includes all features of our previous packages with the addition of:
Inputting caller details onto your system | Liaising directly with members of your team | Relay responses to customers
Platinum Package
From £355+vat Per Month
Our platinum service is for those businesses that need more than just their calls answered. Your dedicated Receptionist will have been briefed on your business and its products/services. They will not only answer your calls, but deal with the admin tasks associates with them including:
Booking/Confirming/Re-scheduling appointments & meetings | Contact enquiries that come into your mailbox | Answer questions about your products or services.