Pay Monthly Human Phone Answering Service

Missing calls during the working day? Our UK-based phone answering service helps small businesses capture more enquiries without hiring in-house staff.

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Can Your Business Afford To Miss Calls?

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Never miss important business calls

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Professional UK-based call handling

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Flexible monthly plans for growing businesses

Female plumber fixing sink pipes with a tablet in her hand

Stop Missing Valuable Business Calls

Every missed call could be a missed customer.

When you are busy working, meeting clients or managing day-to-day operations, answering every phone call is not always possible.

That is where AFJ Associates can help.

Our monthly phone answering plans provide reliable UK-based call handling for small businesses that need professional support during working hours.

You stay focused on running your business while we make sure your calls are answered professionally.

Our Simple Process

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1. Choose your monthly plan

We help you select the right call answering support.

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2. We set up your account

Your calls are routed to our UK-based team.
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3. We answer your calls professionally

You receive messages and updates quickly so you never miss important enquiries.

Monthly Phone Answering Plans

Bronze Package

From £65 Mo.

Book A Call

Our basic service includes a dedicated phone line where calls are answered by a professional receptionist, who will text or email you up to five pieces of information, so you can return the call:
  • Company name
  • Name of contact
  • Telephone number
  • Email address
  • Brief message

Silver Package

From £120 Mo.

Book A Call

This includes all features of our bronze service but with the addition of:
  • Detailed message taking
  • Call forwarding
  • Call screening
  • Customer call back

Gold Package

From £195 Mo.

Book A Call

This includes all features of our previous packages with the addition of:
  • Inputting caller details onto your system
  • Liaising directly with members of your team
  • Relay responses to customers
  • Answer questions about your products or services

Terms and Conditions Apply

Professional Phone Answering During Working Hours

Our team answers your calls during business hours, giving your customers a professional first impression every time they call.

We act as an extension of your business by:

  • Answering calls in your company name
  • Taking messages accurately
  • Forwarding important information quickly
  • Handling customer enquiries professionally
  • Ensuring callers always speak to a real person

No complicated systems. No missed opportunities.

Virtual receptionist with her call answering headset on

Questions? Thinking about outsourcing your calls to a phone answering service?

We understand that trusting someone else to manage your calls can feel like a big step. Our team is here to provide clarity and ensure your business communication runs seamlessly.

To help ease any concerns, here are some of the most common questions we receive from business owners like you…

What does a pay-monthly phone answering plan include?

Each plan includes a dedicated receptionist, message taking, call forwarding, and responses to basic customer enquiries. We also offer custom options to suit your business’s specific needs, so you only pay for what’s most valuable to you.
Will the call answering service be able to answer specific questions about my business?
Absolutely! During onboarding, we gather essential information about your business to equip our team to answer commonly asked questions and provide helpful information to your callers.
How quickly can my service be set up?
Once you’ve signed up, our team typically sets up your service within 24-48 hours. We’ll work closely with you to ensure we fully understand your requirements and train our team accordingly.
Can I change my plan if my call volume increases or decreases?

Yes, we offer flexible plans that can be adjusted as your business needs change. If you experience higher or lower call volumes, simply contact us, and we’ll find a plan that better suits your needs.

Do you provide monthly reports on call activity, and what information is included?
Yes, we provide monthly reports that include key insights such as the number of calls received, peak call times, average call duration, and common enquiries. These reports help you understand call patterns, assess service needs, and make informed decisions to enhance customer experience.

Focus on Your Business, Not Your Calls!

Arrange a free 30-minute discovery call, and learn more about how we can help your business thrive.

Request A Callback Now

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